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We’re always on the lookout for passionate, talented individuals to join our team. When opportunities are available, they’ll be posted below—so check back often!

We offer competitive benefits, generous paid time off, and a flexible, hybrid-friendly work environment that supports work-life balance.

Current Openings

Part-Time to Full-Time Office Administrator

POSITION SUMMARY:

The Office Administrator serves as the primary front-office and administrative support role for Fostering Hope, ensuring smooth daily operations, accurate financial and donor records, and a welcoming environment for staff, volunteers, and partners. This position requires strong comfort with technology, software systems, and data accuracy, particularly related to bookkeeping, donations, and in-kind gift tracking. The ideal candidate is highly organized, detail-oriented, and confident navigating multiple systems in a mission-driven nonprofit environment.

Location: Solon, Ohio

Reports to: Chief Executive Officer

Status: Part-Time | Non-Exempt

KEY RESPONSIBILITIES:

Office & Front-Desk Operations

  • Answer and route incoming phone calls professionally

  • Greet and assist guests, volunteers, donors, and community partners

  • Manage incoming and outgoing mail, packages, and program deliveries

  • Support logistics for supply drop-offs, pickups, and program materials

Financial, Bookkeeping & Data Entry Support

  • Assist with billing, deposits, and basic bookkeeping functions

  • Record and track cash, check, and electronic deposits in coordination with leadership

  • Perform accurate data entry for donations and in-kind gifts into donor management and accounting systems

  • Maintain organized digital and physical financial records aligned with internal controls

  • Support invoice processing, expense tracking, and reconciliation efforts

Technology & Systems Management

  • Navigate and manage multiple software platforms, including accounting, donor management, and office productivity tools

  • Enter, update, and maintain donor, volunteer, and financial data with a high level of accuracy

  • Support system-based workflows for scheduling, reporting, and documentation

  • Troubleshoot basic technology issues and escalate as needed

Scheduling & Administrative Support

  • Coordinate scheduling for meetings, interviews, and appointments

  • Maintain shared calendars and meeting logistics (materials, rooms, virtual links)

  • Prepare meeting materials and assist with follow-up documentation

Office Management & Inventory

  • Monitor and maintain office and program supply inventory

  • Coordinate ordering, restocking, and organization of materials

  • Assist with organization of office and storage spaces

General Administrative Support

  • Maintain filing systems and records (digital and physical)

  • Draft basic correspondence and assist with document preparation

  • Provide administrative support for special projects and events as assigned

QUALIFICATIONS & SKILLS:

Required Qualifications

  • Prior experience in an administrative assistant, office coordinator, or similar role

  • Demonstrated comfort with technology and software systems

  • Experience with bookkeeping, billing, deposits, or financial data entry

  • Strong attention to detail and data accuracy

  • Proficiency with Microsoft Office and/or Google Workspace

Preferred Qualifications

·       Experience in a nonprofit or mission-driven organization

·       Familiarity with accounting software (e.g., QuickBooks) and donor management systems

·       Experience tracking donations and in-kind gifts

·       Ability to manage multiple priorities and deadlines

CORE COMPETENCIES:

·       High level of organization and reliability

·       Accuracy and consistency in data entry and recordkeeping

·       Professionalism and confidentiality

·       Strong communication and follow-through

·       Comfort working independently within established systems

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

·       Office-based role with frequent interaction with staff, volunteers, and visitors

·       Ability to lift and carry light to moderate packages and supplies (up to 10 lbs)

·       Occasional evening or weekend hours to support programs or events

COMPENSATION & BENEFITS:

Hourly rate: $22 - $24/hour, commensurate with experience

How to Apply: Submit a resume and brief cover letter highlighting relevant administrative, bookkeeping, and systems experience to office@fosteringhopeohio.org

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